Privacy Policy

Privacy Policy

Introduction

Welcome to http://university-road.karachi-pakistan.com (referring to our company as ‘University Road’ or ‘we’). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, handling, and processing of personal information in alignment with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Private Information Protection Act (CPA) in the United States
  • Utah Consumer Sales Practice Act (UCPA), Connecticut’s Consumer Data Protection Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), among others.

Scope

This Privacy Policy is applicable to all aspects of our online presence, including:

However, please note that this policy does not extend to third-party platforms, applications, or services accessible through links on our site. These external entities have their own privacy policies governing the use of your personal data, and we encourage you to review them before using such services.

Processing Activities

This policy outlines our practices when users:

  1. Use our applications and services as authorized users.
  2. Visit websites linked to this Privacy Policy.
  3. Communicate with us via emails, calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal data, which can be categorized as follows:

  • Account Information: Details required to create and manage your user account, such as usernames, passwords, and profile pictures.
  • Payment Information: Data related to transactions, including payment method details, billing addresses, and order history.
  • Financial Information: Financial records or bank account information for processing payments.
  • Purchase Information: Records of products purchased from our platform, including quantities, prices, and purchase dates.
  • Mobile Device Identifiers: Unique device identifiers (UDIDs) or mobile phone numbers for the purpose of service delivery and analytics.
  • Location Data: Geographic coordinates collected to provide location-based services and tailor content.
  • Feedback: Responses provided by users in surveys, reviews, or feedback forms.
  • Social Media Information: Data from social media platforms when users choose to log in through their social media accounts on our platform.
  • Product Information: Details about products viewed, added to carts, or purchased on our e-commerce site.

We collect this data through various methods: user input forms, account settings, browsing interactions, analytics tools, and automated technologies like cookies and similar tracking technologies. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their respective privacy policies.

Cookies

University Road uses cookies to enhance your experience on our platform:

  • Strictly Necessary Cookies: These ensure basic functions of our site, such as login sessions and access to secure areas.
  • Preference Cookies: Tailoring content and settings based on user choices.
  • Analytics Cookies: Used for performance tracking, understanding user behavior, and improving our services.

Users have the option to manage or opt-out of non-essential cookies through our Cookie Manager.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes described in this policy or as required by law. Once the retention period ends, we will delete or anonymize your data to protect your privacy.

Security Measures

University Road implements robust security measures to safeguard your personal data:

  • Employing industry-standard encryption for secure data transmission.
  • Utilizing trusted third-party processors who adhere to strict data protection standards.
  • Regularly reviewing and updating our security protocols to address emerging threats.

Your Rights (Geography Dependent)

The rights available to you regarding your personal data may vary depending on your location:

  • Access: You have the right to request access to your personal information held by us.
  • Rectification: Correcting inaccurate or incomplete data.
  • Erasure: Requesting the deletion of your data, also known as the ‘right to be forgotten’.
  • Restriction: Limiting the use or processing of your data under certain circumstances.
  • Portability: Receiving your personal data in a structured format for transfer to another controller.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: You are protected from unfair treatment due to exercising your privacy rights.

To exercise these rights or have any data-related queries, please contact our dedicated Privacy Team via email at [email protected] or by post to the address provided on our website.

Changes to Policy

University Road reserves the right to update this Privacy Policy at any time. Any significant changes will be notified through a prominent notice on our website, and updated policy versions will be readily accessible.

Contact Information

For any inquiries, unsubscribe requests, or data privacy concerns, please reach out to: